The greatest danger in times of turbulence is not the turbulence – it is to act with yesterday’s logic - Peter Drucker

Collaboration - moving our attention to the spaces in between

Prototype 2

This is the third in a series of four posts capturing my thoughts and experiences while engaging with the U Lab programme Transforming Business, Society and Self.

Guided by the U Lab process I've been reflecting on how leaders are supported in their organisational and service change work. Hosting a Hub at the Melting Pot on 'Sustaining the Change Makers' has meant I've engaged with the process at deeper level than I might have. It's certainly encouraged me to think differently.

Navigating the System

In Scotland much of the success in public service reform will lie in the ability of leaders, teams and individuals to work collaboratively across the sectors to build more equal, enabled and resilient communities. 

 Systems’ thinking tells us that the implicit role of the system is to maintain the status quo. Corporate governance arrangements, while important for public accountability, can become overly concerned with protecting the interests of the organisation militating against their ability to collaborate with external partners.

Ambivalence can result. Senior leaders know they have to collaborate but cultural norms and accountabilities get in the way.

Middle managers receive mixed messages and are left to navigate the turbulent waters of collaboration. 

Oshry in his book Seeing Systems doesn’t mince his words: 

"Tops are burdened by what feels like unmanageable complexity...... Middles are torn and confused between the conflicting demands and priorities...."

Sound familiar?

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Recent Comments
Guest — Lynne Douglas
Great blog and completely on point- having the skills to navigate the spaces in between will become increasingly important as the ... Read More
Saturday, 07 November 2015 18:48
Guest — olu orugun
Eileen, I am a secret reader of your blogs which i find fascinating. In the current era of integration of services (vertical and h... Read More
Wednesday, 11 November 2015 00:44
Guest — Eileen Moir
Many thanks for you comments Olu. Much appreciated. It will be the 'spaces in between' where the magic will happen. We have to re... Read More
Tuesday, 24 November 2015 07:38
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U Lab Scotland - Conversations and Catching the Waves

big wave

 Know that feeling of being with kindred spirits? That's how I felt yesterday.

We were in Saint Paul’s and St George's Episcopal church in Edinburgh. A magnificent venue for the first of a series of 'U Lab Scotland' preparatory events. Over 200 people attended. Some had to take seats in the balcony. Such was the interest in this event. 

U Lab is based on Theory U, an approach to change that aims to unleash the collective energy and intelligence in a group. The process encourages participants to view complex issues through a different lens and observe deeply.  After a period of deep reflection solutions emerge through a process of 'prototyping' and testing. Otto Scharmer and colleagues from MIT have been developing the approach over many years with a growing excitement worldwide.  

Change as an Emergent Property

I've had an interest in change as an 'emergent property' for a number of years. I took an 'intensive' programme similarly called 'Change Lab' run by Adam Kahane in Utrecht a few years back. The programme, based on action enquiry, followed the U process and it was truly inspiring. I still draw on the learning in my current work in helping people and organisations navigate change.

Hearing the principles of U Lab being introduced by Scottish Government officials created a frisson of excitement inside me, and I suspect in many others. It was a defining moment. And perhaps another indication of the groundswell in Scotland of people searching for something different.

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Guest — Lorna Jackson
I totally agree it was awe inspiring being in the same space and conversation with brave public servants,social enterprisers (is t... Read More
Thursday, 04 June 2015 07:11
Guest — Eileen Moir
Lovely sentiments Lorna, thank you for your comments. Yes, so much good will and as I say, kindred spirits. Carpe Diem!
Thursday, 04 June 2015 07:55
Guest — Jenny Ure
Is there a link to U_Lab Scotland?
Thursday, 04 June 2015 11:17
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